Terms & Conditions

This Disclaimer Governs Your Use Of Our Website;

By using our website, you accept this disclaimer in full. If you disagree with any part of this disclaimer, you must not use our website. Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website. Subject to the licence below, all these intellectual property rights are reserved. You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions below. You must not (save in accordance with the express terms of our download agreement):,

  • (a) republish material from this website;
  • (b) sell, rent or otherwise sub-license material from the website;
  • (c) show any material from the website in public;
  • (d) reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose;
  • (e) edit or otherwise modify any material on the website; or
  • (f) redistribute material from this website.
Nothing on this website should be construed or treated as legal advice. Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up-to-date. To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions relating to this website and the use of this website (including, without limitation, any warranties implied by law of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in the disclaimer will

  • (a) limit or exclude the liability of a party for death or personal injury resulting from negligence;
  • (b) limit or exclude the liability of a party for fraud or fraudulent misrepresentation by that party;
  • (c) limit any liability of a party in any way that is not permitted under applicable law; or
  • (d) exclude any liability of a party that may not be excluded under applicable law.
The limitations and exclusions of liability set out in this Section and elsewhere in the download agreement:
  • (a) are subject to the preceding sentence; and
  • (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of the disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.
  • We will not be liable to you in respect of any losses arising out of a force majeure event.
  • We will not be liable to you in respect of any business losses.
  • We will not be liable to you in respect of any loss of or damage to profits, income, revenue, or anticipated savings.
  • We will not be liable to you in respect of any loss of use or production.
  • We will not be liable to you in respect of any loss of management time or office time.
  • We will not be liable to you in respect of any loss of business, contracts, commercial opportunities or goodwill.
  • We will not be liable to you in respect of any loss or corruption of any data, database or software.
  • We will not be liable to you in respect of any special, indirect or consequential loss or damage.
  • You accept that we are a limited liability entity and we have a legitimate interest in limiting the personal liability of our partners, members and employees. Having regard to that interest, you agree that you will not bring any claim personally against any individual partners, members or employees in respect of any losses you that you may suffer in connection with the downloads or the download agreement. This will not of course exclude the liability of Injector Maya for the acts and omissions of its partners, members and employees.
  • We may revise this disclaimer from time-to-time. The revised disclaimer will apply to the use of our website from the date of the publication of the revised disclaimer on our website.
  • Please check this page regularly to ensure you are familiar with the current version. This disclaimer (together with our privacy policy) constitutes the entire agreement between you and us in relation to your use of our website and supersedes all previous agreements in respect of your use of this website. This disclaimer will be governed by and construed in accordance with English law, and any disputes relating to this disclaimer will be subject to the exclusive jurisdiction of the courts of England and Wales (providing that we may bring proceedings to enforce our contractual or intellectual property rights in any jurisdiction in which you are resident, established or operating).
  • All treatments purchased as a course of treatments must be paid in full in advance or at the time of Your first treatment;
  • All treatments must be taken within twelve months of the date of purchase. Any treatments not taken within this time period will be forfeited;
  • All courses of treatments are non-refundable and non-transferable; If You are unable to complete the course of treatment for medical reasons, as supported by a letter from Your GP, we will refund You the balance. The refund will be calculated by deducting the full list price of all treatments already taken, including those forfeited for non-attendance, from the total price of the course of treatment, and the difference will be returned to You; We do not offer a refund or transfer of payment in the event of short term/temporary side effects such as reddening, bruising, swelling, mild burning, blistering or hypo/hyperpigmentation as well as very rare side effects such as scarring and permanent discolouration.
  • The health and safety of our patients is at the heart of all we do and while we will do our very best to ensure a satisfactory outcome, no clinical procedure is entirely risk-free and the results of any particular procedure cannot be guaranteed; Although rare, some procedures have well documented complications and these together with Your personal risk will be discussed during Your consultation and documented in the patient information leaflet and consent form; If You experience a complication and need to see Nurse Maya urgently You may have to travel to that clinic where Nurse Maya is working on that day;
  • Many complications can be managed simply and conservatively and we will, of course, treat these to the best of our abilities and knowledge. However, in the unlikely event of a complication being more serious and You needing further treatment outside of our expertise, arrangements will be made for You to be treated in the NHS, or if You wish, privately at Your own cost. Please be advised that private medical insurance may not cover complications arising from aesthetic treatments.
  • Your safety comes first. If at any time we discover, or have concerns, that any of our equipment or machines are not in proper, working condition, we will ask you to reschedule your appointment and thank you for your understanding.
  • All patients must complete a registration form and provide contact details including full name, date of birth, address, telephone numbers and email address;
  • All patients must complete a medical questionnaire at their first appointment, which is required for the consultation and treatment planning
  • All patients will be asked to review and /or update their medical questionnaire at each appointment and will be asked to sign to confirm that their details remain accurate;
  • All patients will be asked to sign a consent form prior to any treatment. You have the right to change Your mind to treatment at any time, even after You have signed the consent form;
  • We will keep records and case documents for each patient registered with Us; You have the right to request a copy of any documents which we may hold in relation to Your care; and which we shall provide if You first pay a reasonable fee as determined by Us;
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